In disseminating information via social media, we will comply with all applicable laws and regulations, and strive to act responsibly and communicate with integrity as described below.

• We will operate with transparency and sincerity.
• We will abide by the unique rules and culture of each social media and community, and as a sensible individual user, we will respect what others have to say and the culture and etiquette of the community.
• We will be very careful not to act or speak in a manner that violates the rights of others.
• We will disseminate accurate information and take great care to avoid misleading expressions.
• We will promptly apologize and correct any misinformation or misleading postings.

Please read the following before using our social media accounts (hereinafter referred to as "our accounts").

Rules for the Operation of Our Accounts

• As a rule, we do not respond individually to posts, comments, or direct messages sent to our accounts.
• Any postings or comments made to our accounts will be deemed to be information that the sender has agreed to make public. Such information may also be stored and recorded, and may be published, displayed, and publicized in various media and mediums.
• As a rule, we do not follow, like, share, or repost to our users. We thank you in advance for your understanding.

About Information Sent from Our Accounts

Not all of the information sent from our accounts necessarily represents our official announcements or views. We thank you in advance for your understanding. Our official announcements and views are posted on our website and in press releases.
The content of our accounts is subject to change or deletion without notice.

Prohibitions

The following actions are prohibited for our accounts. If any of the following actions are taken by you, we may delete your postings or block your posting account. In addition, if the customer's act causes damage to the Company, the Company may demand compensation for such damage from the customer in question.

• Any action that interferes with the operation of our accounts, or any action that may interfere with our accounts.
• Falsifying information provided through our accounts
• Actions that cause or may cause inconvenience, disadvantage or damage to other customers, third parties or the Company.
• Identifying, disclosing, or divulging personal information of other customers or third parties without their consent.
• Any commercial activity conducted through or in connection with our accounts
• Acts that infringe or may infringe the trademark, copyright, privacy or other rights of other customers, third parties or the Company
• Acts that defame or slander specific individuals or organizations, such as by damaging their honor or credibility
• Acts that offend public order and morals or provide information that offends public order and morals
• Actions that are or may be in violation of laws and regulations
• Election campaigning, religious activities, or similar activities
• Actions prohibited by Facebook, X (formerly Twitter), Instagram, LINE, YouTube, etc.
• Impersonating a third party, including our company
• Other acts that we deem inappropriate

Disclaimer

• By using our accounts, you agree to be bound by these Terms of Use.
• We may have access to information that you make public (profiles, photos, postings, listings, etc.).
• We do not guarantee the accuracy, completeness, or usefulness of the content posted on our accounts.
• Not all of the information sent from our accounts necessarily represents our official announcements or views. We thank you in advance for your understanding. Our official announcements and views are posted on our website and in press releases.
• In principle, our accounts are operated on the assumption that it will be viewed in Japan. We do not compensate for the suitability or availability of information on this account for use in countries or regions outside of Japan.
• We are not responsible for the content (comments, photos, videos, etc.) posted by our customers.
• We will not be liable for any loss or damage incurred by you as a result of your use of or inability to use our accounts, or our failure to respond individually to any content posted by you.
• Customers are responsible for the costs associated with the installation of computer and telecommunications equipment necessary to use our accounts, as well as telephone charges, LAN and other usage and application fees required to use the service.
• We are not responsible for any trouble between customers or between customers and third parties that may occur in relation to our accounts.
• If an account with a similar name other than the official account published on our website sends out messages, we will not be held responsible for the contents of such messages.
• Our accounts are operated by Facebook, X (formerly Twitter), Instagram, LINE, YouTube, and other systems, so we cannot answer questions regarding the operational status of each system. We are also unable to answer any technical questions regarding the functions or usage of the software or applications provided by each system or third party.
• The content of our accounts is subject to change or deletion without notice.
• We make no warranty of any kind regarding the functionality or security of our accounts.
• Our accounts are subject to halting or suspension without notice.
• We will not be liable for any damages incurred by you or any third party as a result of matters related to our accounts.

Intellectual Property

• Copyrights and all other intellectual property rights (including but not limited to copyrights, design rights, patent rights, utility model rights, trademark rights, know-how, etc.) of the information displayed on our accounts belong to the Company or other right holders such as copyright holders.
• However, by posting, you grant us the right to use (reproduce, process, modify, translate, excerpt, publish, etc.) all or part of the posted content worldwide on a non-exclusive basis without your prior consent or payment of any compensation, and you agree not to exercise your copyright or moral rights against us.

Handling of Personal Information

We will comply with the "Act on the Protection of Personal Information" and handle personal information appropriately.
Your personal information that we obtain in connection with this account will be handled in accordance with our Privacy Policy.

Changes to these Terms and Conditions

We reserve the right to change these Terms and Conditions without prior notice, and the changed Terms and Conditions will be effective from the time they are posted on our accounts.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan, and any dispute arising out of or in connection with this account shall be submitted to the exclusive jurisdiction of the Tokyo District Court or the Tokyo Summary Court as the court of first instance.

Human Resources Administration Department, Tokyo Gas Real Estate Co., Ltd.

TEL: 03-3471-6901 (switchboard)

FAX: 03-6433-1581

Please refer to the Company Profile section for the name of our representative and other information.